Frequently Asked Questions

NST Connection is a connection app built around one idea: action over endless texting. Instead of spending weeks in a chat loop, you propose a real meetup — a time, a place, and a plan — directly inside the app. Every feature is there to help you meet sooner and spend less time on people who aren't ready to meet.

Most apps optimize for screen time. NST Connection optimizes for a real meetup. You move forward by proposing an actual plan. Wingmate knows your real activity, a reputation score holds people accountable, vibe checks track chemistry, and Profile Coach helps your bio sound like you.

Yes. About 99% of the app is free, including profiles, meetup requests, verification, and messaging. Optional premium tools exist, and you can meet people without paying.

NST Connection is on iOS through the App Store. Android is on the roadmap. The app is available in the US, Canada, the UK, and Australia, with more countries added over time.

Download the app, enter your email or sign in with Apple, Google, or a passkey, and follow the prompts. You'll set up your profile and complete photo verification. It takes about five minutes.

Every member takes a live selfie that we compare with their profile photos before they can send or receive meetup requests. You know the person you are planning to meet looks like their photos. Verification is required.

The app walks you through a live selfie. We compare it with the photos you uploaded. The selfie is not posted on your profile and is not shared with other people.

You can set up a profile first. To send or receive meetup requests, verification is required. That keeps the community real.

Either person can send a meetup request in the chat. It includes a location, time, and activity. The other person can accept, suggest a change, or decline. Confirmed plans stay in the app so you both have the details.

Wingmate is the in-app co-pilot. It can suggest people, run an ethics score, draft an icebreaker, find a spot nearby, and help you send a meetup request. It uses your real activity, so it isn't a generic chatbot.

It reflects how you treat people. Showing up, answering, and being respectful raises it. Ghosting after a confirmed plan, repeated last-minute cancellations, or reports lower it. People can see it as a trust signal.

After a chat you can log a private vibe — Fire, Happy, Funny, Boring, Awkward, or Small Talk. Over time you can see the arc of a connection and decide who is worth a meetup.

The chat assistant tracks engagement in a conversation and shows a score out of 100. A rising score means momentum. A drop, with a quiet-thread alert, means it may be time to reach out differently or move on.

Hubs are rooms for a shared lifestyle. Long Distance includes cross-city discovery, travel sync, virtual meetups, and a daily ritual. Remote workers have their own room. Group meetups let you host or join an event with several people.

Live Scene shows who is out near you at bars, cafés, restaurants, and events. I'm Here is a check-in: pick your spot and let people nearby know you are around. Both are limited to verified members.

If you saw someone and didn't get to say hello, post the place, the time, and a short description. We show it to people in that area. You can browse a map or search by city or venue.

Profile Coach reads your profile and tells you what is working, what is missing, and what to change. It can also write a new bio. People who use it get more meetups.

It writes three versions — short, balanced, and detailed — in a vibe you choose: witty, sincere, adventurous, professional, creative, or casual. Use one as-is or edit it.

Every person gets a read across eight dimensions: wealth, career, fitness, attraction, education, skills, vibe, and interests. You can see the breakdown before you message them. They see the same kind of read from their side.

Open Insights on a profile for personality notes, a love-language read, meetup prep with topics and questions, and a safety check that flags concerning patterns.

Filters narrow who you see by vibe, intent, lifestyle, education, and more — not only age and distance. The full set is part of premium.

Profiles are selfie-verified. Reputation creates accountability. Meetup requests keep plans on record. You control who can reach you. Insights includes a safety check on the conversation.

Yes, from their profile or from the chat. Reports go to our trust and safety review. Blocking removes the person from your view and stops them from contacting you.

We use it to run the app: profiles, verification, messaging, and meetups. We do not sell personal information. The verification selfie is not shown to other people. Read the Privacy Policy for the full picture.

Yes. Account Settings includes Delete Account. That removes your profile, photos, and messages from active systems. Some records may be kept where the law requires it.

Your precise GPS point is never shared. Location is used to show people and live scenes in your general area. You can tighten this in Privacy Settings.

iPhone on iOS 16 or later. Android is planned.

Use Report an Issue and include what you were doing, what happened, your device, and your iOS version. Screenshots help. We usually reply within 24–48 hours.

Use the Contact page or in-app support. For safety issues, report inside the app so we can act faster.

Subscriptions are managed by Apple. On your iPhone go to Settings, your Apple ID, then Subscriptions, and cancel there. You keep premium until the period you paid for ends.